Job Overview
Patching and maintaining of business applications including supporting the testing and the rollout of new software releases;
Identifying meaningful application monitoring metrics and setting up a monitoring framework and related processes to proactively manage issues;
Providing second level technical support for a broad range of business applications and their software components, including issue resolution and root cause analysis;
Problem management activities with particular focus on continuous improvement of the overall operational stability and application performance;
Collaborating closely with Infrastructure and Workplace engineers as well as Database administrators to ensure all application components interact seamlessly;
Working closely with our software development team, outsourcing partners and software vendors to tune and troubleshoot applications in the third level;
Maintaining system documentation and continuously updating the knowledge base;
Defining, implementing and automating processes to operate stable and high performing business applications;
Supporting the business continuity management framework and application related processes and procedures.
Sound knowledge in Microsoft Windows computing environments, M365 and the Microsoft Azure platform is considered a plus;
Experience with installing, configuring and maintaining small- to mid-sized business systems and applications:
Excellent problem solving/analytical skills and knowledge of analytical tools;
Experience with monitoring tools; Including installation, configuration and maintenance of such tools as well as scripting languages, including PowerShell;
Working experience in the financial industry would be an advantage as well as with MS SQL Server and T-SQL;
Good verbal and written communication skills with a high proficiency in English. German would be a plus;
Hands on experience in process automation, best practice approach, technology efficiency, and effectiveness.
Job Detail
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Offerd Salary120,000 CHF
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Career LevelOthers
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Experience4 Years
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GenderBoth
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INDUSTRYBanking
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QualificationMaster’s Degree