Job Overview
Forge strong partnerships with customers, partners and colleagues
Lead all aspects (or agreed aspects when working with our partners) of an implementation and complete all Coupa configuration components
Be the central go-to and coordinating person for all Coupa needs, e.g. managing other Coupa experts (SMEs) for your projects
Provide technical and functional expertise to customers during the implementation process
Engage customers in enlightened business need discussions versus feature/function basics
Follow Coupa implementation methodology for all customers and tailor to meet each customer’s unique business needs
Share relevant prior experiences and procurement domain expertise
Liaise with internal functions regarding development direction of Coupa software based on Customer requirements
Report internally on project progress and manage stakeholders and escalations whether they be internal or external accordingly
Experience of eProcurement, AP and/or Expense Management
Experience with Software as a Service is a plus as is any experience with financial accounting, customer management, and sales force automation software
A ‘can do’ attitude to work that needs to get done as part of a high-growth company and all the dynamics involved
Driven individual with analytical approach and high degree of personal organization and motivation in a fast-paced and passionate environment
Strong customer and partner management skills able to hold a course despite challenging circumstances
Proactive stakeholder and escalation management
Proactivity towards problem resolution, focused on positive outcomes and rapid project to go-live deployments
Strong written and verbal communication skills in English and German
Job Detail
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Offerd Salary120,000 CHF
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Career LevelOthers
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Experience4 Years
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GenderBoth
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INDUSTRYBanking
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QualificationMaster’s Degree