Job Overview
Delivering value to our stakeholders requires us to:
Elicit requirements from various stakeholders (including liaising with content providers on behalf of business)
Documenting implementation and work items for internal and external team members
Communicate thoroughly and effectively with internal and external stakeholders
Maintain and track issues, tasks with the team in an agile fashion (tracking in Jira with Service Management and Confluence)
Assist support team members on support topics, resolve ongoing technical problems
Coordinate technical work with external service provider
Working with site administrators and business users to identify issues and elicit supporting information as needed
Working with both QA and vendor technical support teams to reproduce the issue and resolve it
Help with the deployment and configuration of new courses
Scripting (Powershell, SQL, HTML, CSS, good with Excel)
Web technologies (basic HTML, CSS, JavaScript, REST)
Atlassian toolset (Jira with Service Management, Confluence)
Optionally experience with the Cornerstone Platform (CSOD – administration, technical configuration, integration, assist with ticket resolution)
The minimum requirements are:
A minimum of 5 years of experience in delivering software solutions, consulting or supporting the required technologies
A degree in Engineering, Computer Science or Information Technology (or equivalent)
Fluent written and spoken English
Ability to work well independently and as part of a global team
Job Detail
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Offerd Salary120,000 CHF
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Career LevelOthers
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Experience4 Years
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GenderBoth
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INDUSTRYBanking
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QualificationMaster’s Degree