IT Support/Business Analyst – Coal Operations

  • Post Date: July 25, 2021
  • Applications 0
  • Views 467
Job Overview

The successful candidate will support IT operations in the Coal Division. This position requires experience working within the commodities trading sector and excellent skills in supporting applications and requirements engineering.

Main tasks and responsibilities:

• Confer and gather business requirements for various IT projects

• Support all the coal business applications

• Closely work with business users, service desk, and the developers to resolve reported issues

• Regular communication on status and progress of pending issues to relevant stakeholders

• Extend and maintain product support documentation for support staff and end-users

• Problem management and proposal of correcting measures to proactively prevent reoccurrence

• Assist developers in the technical design, validate the implementation and take responsibility for user acceptance testing


• Functional and technical knowledge of an ETRM system

• Software testing and Quality assurance

• Strong SQL knowledge and understanding of IT development technologies and processes

• Broad knowledge of the commodity trading sector

• Fluent in English (corporate language) is a must and a good understanding of any other language is an asset

The ideal candidate is:

• Willing to learn new technologies and embraces citizen developer attitude

• a team player with an independent and flexible work attitude and is ready to adapt to international practices

• self-driven and motivated, highly pro-active and resilient attitude; proud to take ownership and willing to go the extra mile

• delivery and customer focused: delivers quality, efficiently, hitting deadlines and within budget

• a person who thinks and acts maturely and is able to take responsibility will fit in well with our multicultural and entrepreneurial as well as performance driven environment

Job Detail
  • Offerd Salary120,000 CHF
  • Career LevelOthers
  • Experience4 Years
  • GenderBoth
  • INDUSTRYBanking
  • QualificationMaster’s Degree
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