IT Technical Support Analyst

elouisehetrick
  • Post Date: February 28, 2022
  • Applications 0
  • Views 885
Job Overview

The successful candidate will join the Corporate Applications Team within Glencore IT and be responsible for technical analysis, products configuration and data integration. The role also includes performing technical support tasks and cooperation with external vendors.

The Role:

Configuration of our Learning Management System (Cornerstone)

Global Administration of the Cornerstone Platform for Glencore (member of the Global Admin Team)

Working together with the teams developing new courses – suggesting the best technical approach fitting our framework

Implementing new interfaces and data feeds – working closely with the BI Team

Data analysis and specifying Reports and Dashboards needed by our Stakeholders

Technical Requirements elicitation and documentation

Communicate thoroughly and effectively with internal and external stakeholders

Coordinate technical work with external service providers.

Technical Experience:

Scripting (Powershell, HTML, CSS, good with Excel)

Database technologies (Oracle, SQL)

Web technologies (basic HTML, CSS, JavaScript, REST)

Experience working with the Atlassian Tools i.e. Confluence and JIRA

Knowledge of Automic or similar automation tool is a plus

Optionally experience with the Cornerstone Platform

Our minimum requirements include:

Education on degree level in Engineering, Computer Science or Information Technology (or equivalent)

A minimum of 5 years of experience in delivering software solutions, consulting, or supporting the required technologies

Analytical Thinking

Well-structured person and eager to take ownership

Fluent in English written and spoken

Ability to work well independently and as part of a global team

Job Detail
  • Offerd Salary120,000 CHF
  • Career LevelOthers
  • Experience4 Years
  • GenderBoth
  • INDUSTRYBanking
  • QualificationMaster’s Degree
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